Cookie Policy

1What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful. JodiSoul uses cookies to provide a personalised, secure, and efficient experience.

2Essential Cookies

• Authentication cookies: keep you logged in and your session secure.
• Security cookies: detect and prevent fraudulent activity and protect your account.
• Load balancing cookies: ensure the platform performs reliably under high traffic.
• These cookies cannot be disabled as they are essential to the functioning of our service.

3Functional Cookies

• Preference cookies: remember your settings such as language, filter preferences, and notification choices.
• Profile display cookies: store your last-viewed profiles for quick access.
• Onboarding cookies: track which steps of the profile setup you have completed.

4Analytics Cookies

We use analytics cookies to understand how users interact with JodiSoul — which features are popular, how long users spend on different sections, and where errors occur. This data is aggregated and anonymised. We use this information solely to improve the platform. You can opt out of analytics cookies without affecting your core experience.

5Third-Party Cookies

• Payment processors (Razorpay): set cookies to facilitate secure payment transactions.
• Firebase (Google): used for push notifications and real-time data synchronisation.
• Sentry: captures error reports to help us fix bugs quickly.
• These third parties have their own privacy policies governing cookie use.

6How Long Cookies Last

• Session cookies: deleted automatically when you close your browser.
• Persistent cookies: remain on your device for a set period (typically 30–365 days) or until manually deleted.
• Authentication tokens: expire after 30 days of inactivity for security purposes.

7Managing Your Cookie Preferences

You can control and manage cookies in several ways. Your browser settings allow you to block or delete cookies. Note that disabling essential cookies may prevent JodiSoul from functioning correctly. You can also clear cookies stored on your device at any time through your browser or device settings.

8Updates to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page to stay informed about our use of cookies. Your continued use of JodiSoul after changes constitutes acceptance of the updated policy.

9Contact Us

If you have questions about our use of cookies, please contact us at privacy@jodisoul.com or visit our Contact page. We're happy to explain exactly which cookies are active on your session.