Privacy Policy

1Introduction

JodiSoul ('we', 'our', 'us') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using JodiSoul, you consent to the data practices described in this policy.

2Information We Collect

• Profile information: name, age, gender, location, religion, education, profession, and photos you provide.
• Contact information: email address and phone number for account verification.
• Usage data: pages visited, features used, time spent, and interaction patterns within the app.
• Device information: IP address, browser type, operating system, and device identifiers.
• Communications: messages exchanged with matches (encrypted end-to-end).
• Payment information: processed securely through third-party payment providers — we never store card details.

3How We Use Your Information

• To match you with compatible profiles based on your preferences and values.
• To verify your identity and maintain the integrity of our platform.
• To send you notifications about matches, messages, and app updates.
• To improve our matching algorithm and platform features.
• To prevent fraud, abuse, and ensure safety for all users.
• To comply with legal obligations and resolve disputes.

4Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with trusted service providers who assist in operating our platform (hosting, analytics, payment processing) under strict confidentiality agreements. We may disclose information if required by law or to protect the rights, property, or safety of JodiSoul, our users, or the public.

5Data Security

We implement industry-standard security measures including AES-256 encryption for stored data, TLS encryption for data in transit, and end-to-end encryption for private messages. We conduct regular security audits and penetration testing. Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7Your Rights

• Access: request a copy of the personal data we hold about you.
• Correction: update or correct inaccurate personal information.
• Deletion: request deletion of your personal data ('right to be forgotten').
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing of your data for direct marketing.
• Withdraw consent: revoke consent at any time for data processing based on consent.

8Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please review our Cookie Policy. You can control cookie preferences through your browser settings.

9Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at privacy@jodisoul.com or visit our Contact page. We aim to respond to all legitimate requests within 30 days.